AI agents
Your next colleague might not be human.
We help organisations introduce and govern AI agents safely, so they can add value without creating risk. Clear roles. Defined boundaries. Human oversight.
AI Agent
- Tasks
- Permissions
- Human oversight
- Audit trail
What is an AI agent?
An AI agent is a digital colleague that can take action.
AI agents can perform tasks, make recommendations, interact with systems and support your people. But unlike human employees, they need clear governance, defined authority and human oversight.
The reality
Capability without accountability creates risk.
AI agents can be powerful, but they do not understand context, take responsibility or consider the wider impact of their actions. That’s why governance matters.
Example: the Agent Role Card™ →
Agent 0047
Recruitment Screening Agent
- Purpose
- Support the recruitment process by analysing applications and identifying potential matches.
- Human owner
- Head of Talent
- Authority
- Recommend
- Access
- ATS · CVs · Job criteria
- Human approval
- Required
May
- Analyse applications
- Compare experience with job criteria
- Identify potential matches
- Prepare shortlists
May not
- Reject candidates
- Make employment decisions
- Assess protected characteristics
- Contact candidates without human approval
Agent governance framework
Six key elements for safe and effective AI agents.
Authority
Define what the agent can and cannot do.
Ownership
Assign a clear human owner.
Access
Control the data, systems and information.
Boundaries
Set clear limits and escalation points.
Oversight
Ensure human judgement and review.
Audit
Maintain records and monitor performance.
Our services
Practical support at every stage.
What our clients say
“Legally Sound HR gave us the structure and confidence to introduce AI agents safely and responsibly.”
- client satisfaction
- 98%
- long‑term clients
- 75%
- organisations supported
- 100+
Let’s talk
Explore how AI agents can work for your organisation.
Book a confidential conversation to discuss your ideas, challenges and how we can support you.